Complaints contacts
Contact your local child safety service centre for a complaints officer in your child safety zonal office or the Complaints, Case Review and Investigation Branch, listed below.
Complaints, Case Review and Investigation Branch
- Postal address:
- GPO Box 806
Brisbane QLD 4000 - Freecall:
- 1800 080 464
- Email:
- Complaints, Case Review and Investigation Branch - complaints@childsafety.qld.gov.au
External agencies
If you make a complaint but are not satisfied with the results of the process, then you can contact one of the following external agencies.
Childrens Services Tribunal
- Telephone:
- (07) 3225 8346
- Local call :
- 1300 855 345
- Website:
- Queensland Government: Department of Justice and Attorney-General - www.justice.qld.gov.au/cst
Commission for Children and Young People and Child Guardian
- Telephone:
- (07) 3247 5525
- Freecall:
- 1800 688 275
- Website:
- Commission for Children and Young People and Child Guardian - www.ccypcg.qld.gov.au
Queensland Ombudsman
- Telephone:
- (07) 3005 7000
- Freecall:
- 1800 068 908 (Queensland only)
- Website:
- Queensland Government: Queensland Ombudsman - www.ombudsman.qld.gov.au
Crime and Misconduct Commission (CMC)
- Telephone:
- (07) 3360 6060
- Freecall:
- 1800 061 611
- Website:
- Queensland Government: Crime and Misconduct Commission (CMC) - www.cmc.qld.gov.au
- Last updated
- 4 October 2006