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Support services

Support services provide assistance to children, young people and families who are referred by our department for a range of interventions that focus on the departmentally assessed needs of children and families.

Support services and individual interventions provided by non-government organisations are coordinated by child safety service centre staff based on case plan goals.

Support services are available to families and children where the department has assessed that ongoing statutory intervention is required for a child and where case plan goals developed by the department require external service coordination to assist the department's decision making responsibilities and meet specific individual therapeutic and personal support needs.

The types of services that fall under the banner of support services include:


Counselling and intervention services

Counselling and intervention services are provided for children and young people that directly assist individual therapeutic and behavioural needs arising from personal experiences of harm, abuse or neglect.

These services are delivered using evidence-based and contemporary intervention methods that assist the child or young person in recovering from a range of personal, physical and emotional pain as a result of abuse or neglect.

Services may also contribute to the overall stability of a child in their placement in out-of-home care arrangements through counselling which may include support to carers within the child or young person's support network.

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Family intervention services

Family intervention services provide practical support to families, where the principal purpose of intervention is to assist families (specifically parents), when we have opened a case and decided on ongoing intervention with the child and family.

When the case plan goal is reunification, practical supports are required for parents with a child living at home under an Intervention with Parental Agreement or Support Service case to prevent any likelihood of the child entering out-of-home care.

When support is required for parents with a child living at home under a Child Protection Order - a Protective Supervision Order or a Directive Order - family intervention services require specific actions involving the family.

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Sexual abuse counselling services

Sexual abuse counselling services provide specialist counselling to children and young people in out-of-home care placements who are not able to access an appropriate service from Queensland Health or the department's Sexual Abuse Counselling Service (SACS) in Brisbane.

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Further information

For further information, please contact your zonal Community Support Team.

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Last updated
30 May 2007

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