Search for: within: Child Safety Services Child Safety Practice Manual Department of Communities

Our performance

• Child Protection System Framework
• Intake phase
  • Child Concern Reports data
  • Notifications data
• Investigation and assessment phase
  • Investigation and assessment data
  • Assessment orders data
  • Substantiations data
• Ongoing intervention phase
  • Intervention with parental agreement data
  • Short-term protection orders data
  • Living away from home data
  • Indigenous Child Placement Principle data
  • Carers data
• Ongoing intervention phase (Permanency planning)
  • Long-term protection orders data
  • Exiting out-of-home care data
  • Adoption data
• Child death case reviews data
• Matters of concern data
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Intake phase

The intake phase is the initial decision making point where the department determines its response to reports of suspected harm, or risk of harm, to children and young people.

It is initiated when information or an allegation is received by a child safety service centre from a notifier about harm or risk of harm to a child, or when a request for departmental advice or information is made.

Each day, the department receives a large number of such reports from a variety of sources including parents, neighbours, health care workers, medical practitioners, social workers, friends and relatives, police and school personnel.

The department may respond by:

• providing information about child welfare issues and recording this as a general enquiry
• recording a Child Concern Report if the concerns raised suggest that a child is not in need of protection
• recording a notification when the concerns raised suggest that a child needs protection.
  This decision involves assessing the concerns raised, checking any child protection history, and completing other checks such as seeking additional information from other agencies or professionals.

Graphs

Notes:

1. The recording of protective advice responses as notifications ceased on 6 March 2005.
2. These figures are considered understated as it was not mandatory for all protective advice responses to be recorded on the central system.
3. The recording of protective advice responses as child concern reports commenced on 7 March 2005.

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Tables

• Intake by intake type, Queensland, 2003-04 to 2007-08 (Excel 22 KB)

Quarterly data

• Intake by intake type, Queensland, 2003–04 to year ending 31 March 2009 (Excel 23 KB)

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Trends

The above graph indicates an overall increase in total intakes recorded by the Department over the past five years, excluding general enquiries. From 2003-04 to 2007-08 total intakes increased by 61.1 per cent, from 44,631 to 71,885.

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Performance information

• Child Concern Reports data
• Notifications data

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Last updated

28 August 2009