Intake phase

The intake phase is the initial decision making point where our department determines its response to reports of suspected harm, or risk of harm, to children and young people.
It is initiated when information or an allegation is received by a child safety service centre from a notifier about harm or risk of harm to a child, or when a request for departmental advice or information is made.
Each day, the department receives a large number of such reports from a variety of sources including parents, neighbours, health care workers, medical practitioners, social workers, friends and relatives, police and school personnel.
Our department may respond by:
- providing information about child welfare issues and recording this as a general enquiry
- recording a Child Concern Report if the concerns raised suggest that a child is not in need of protection
- recording a notification when the concerns raised suggest that a child needs protection.
This decision involves assessing the concerns raised, checking any child protection history, and completing other checks such as seeking additional information from other agencies or professionals.
Graphs
Number of intake responses (a) to child protection information by response type, Queensland, 2002-03 to 2006-07.
| Year | Child concern report - protective advice response (d) | No notification recorded - protective advice response (c) | Notification recorded - protective advice response (c) | Notification recorded - investigation and assessment response (b |
|---|---|---|---|---|
| 2003-04 | 0 | 9608 | 4625 | 30398 |
| 2004-05 | 3711 | 8963 | 4679 | 36150 |
| 2005-06 | 28884 | 0 | 0 | 33612 |
| 2006-07 | 41615 | 0 | 0 | 28511 |
Notes:
- excludes general enquiries.
- recording of protective advice responses as notifications ceased on 6 March 2005.
- recording of protective advice responses as child concern reports commenced on 7 March 2005.
Tables
Performance information
All 2006-07 data have been updated with final figures. These figures do not match those published in the Child Protection Queensland 2006-07 Performance Report and national reports which used interim data.
- Last updated
- 30 June 2008


