Child Safety Services performance, Child Safety Services

Our performance

Our performance contains up-to-date, accessible and accurate data, analysis and supporting information regarding the Queensland child protection system. It replaces the previous Information Gateway.

This site contains:

a range of measures for each key point in the child protection system
graphs and charts
trend analysis.

This site is the first stage towards the design and implementation of a comprehensive and interactive mechanism to support access to performance information and reports concerning the Queensland child protection system.

Child protection system framework
Other child protection data
Other performance data

Child protection system framework

Child protection data is organised according to the child protection system framework. This depicts the main pathways a child or young person follows while in the child protection system, the key departmental and whole-of-government responses at each stage of the continuum, as well as the desired outcomes for children and young people while in the system.

Child protection system framework phases

Intake phase

The aim of intake is to determine the most appropriate response to concerns received about harm or risk of harm to a child.

Child protection concerns received from the community are assessed to determine whether we record a child concern report or a notification.

Investigations and assessment phase

The aim of investigation and assessment is to determine whether a child is in need of protection and ongoing departmental intervention.

The child and their family are visited and information is gathered from them and other sources.

Ongoing intervention phase

The aim of ongoing intervention is to reduce the likelihood of a child experiencing future harm.

Ongoing intervention is required for a child in need of protection. A case plan with intervention goals and actions is developed to meet the child's protection and care needs.

Ongoing intervention phase (permanency planning)

The aim of permanency planning is to ensure that a child experiences continuity of care and transitions successfully into adulthood.

There are three permanency options for a child - safely reunifying the child with their family, long-term out-of-home care until the age of 18, or adoption.