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General procedures

• i. Decision-making about Aboriginal and Torres Strait Islander children
• ii. Staff safety and well-being
• iii. Structured Decision Making
• iv. Statutory obligation to notify the Queensland Police Service of possible criminal offences
• v. Case management
• vi. Information sharing
• vii. Making a referral to Evolve
• viii. Referral for active intervention services
• ix. The role of the Child Safety After Hours Service Centre
• x. Writing affidavits
• xi. Responding to client complaints
• xii. Recording alerts for a child and family
• xiii. Providing adoption services
• xiv. The video taping or recording of departmental staff
• xv. Recording sensitive clients
• xvi. Downgrading or deleting an approved notification
• Resources

Resources

Forms and templates

• Approved carer placement - addition and deletion advice (Word 31 KB)
• Child Safety After Hours Service Centre: After hours referral form (Word 64 KB)
• Complaint management
• Critical incident report form (online form)
• Evolve referral (Word 276 KB)
• Letter to aggressive client (Word 31 KB)
• Practice resource: Family risk evaluation and definitions (PDF 32 KB)
• Practice resource: Response priority and definitions (PDF 44 KB)
• Practice resource: Safety assessment and definitions (PDF 45 KB)
• Practice resource: Screening criteria and definitions (PDF 61 KB)
• RAI referral form (Word 104 KB)
• Recordkeeping framework - adoption clients case management files (11.10)
• Request for information pursuant to Chapter 5A (Word 72 KB)
• SDM™ tools and definitions - child strengths and needs assessment (PDF 137 KB)
• SDM™ tools and definitions - family risk re-evaluation (PDF 37 KB)
• SDM™ tools and definitions - family reunification assessment (PDF 104 KB)
• SDM™ tools and definitions - minimum departmental contact requirements (PDF 24 KB)
• SDM™ tools and definitions - parental strengths and needs assessment (PDF 51 KB)
• Statutory delegations
• WIRF investigation form (Word 39 KB)

External resources

• Australian Electoral Commission
• Disability Services Act 2006 (PDF 35 KB)
• Ethnic Communities Council of Queensland
• Office for Aboriginal and Torres Strait Islander Partnerships
• Multicultural directory
• Secretariat of National Aboriginal and Islander Child Care

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Queensland Government