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• Introduction
  • Acknowledgments
  • The Department of Child Safety
  • Relevant legislation
  • Other key departmental documents
  • Accountability for children in Queensland
  • Framework for the participation of children and young people in decision-making
  • Respecting diversity
  • Recognised Aboriginal and Torres Strait Islander entities
  • Delegations
  • Child safety service centres: Staff roles and responsibilities
  • How to use the Child Safety Practice Manual
• Practice maps
  • Child Safety framework
  • Intake
  • Investigation and assessment
  • Ongoing intervention
  • Matters of concern
• General procedures
  • i. Decision-making about Aboriginal and Torres Strait Islander children
  • ii. Staff safety and well-being
  • iii. Structured Decision Making
  • iv. Statutory obligation to notify the Queensland Police Service of possible criminal offences
  • v. Case management
  • vi. Information sharing
  • vii. Making a referral to Evolve
  • viii. Referral for active intervention services
  • ix. The role of the Child Safety After Hours Service Centre
  • x. Writing affidavits
  • xi. Responding to client complaints
  • xii. Recording alerts for a child and family
  • xiii. Providing adoption services
  • xiv. The video taping or recording of departmental staff
• Chapters
  • 1. Intake
  • 2. Investigation and assessment
  • 3. Use of powers
  • 4. Ongoing intervention
  • 5. Intervention with parental consent
  • 6. Intervention with a child protection order
  • 7. Children in out-of-home care
  • 8. Regulation of care
  • 9. Matters of concern
  • 10. Unborn children
  • 11. Transfers
  • 12. Professional supervision
  • 13. Critical incident reporting
  • 14. Child deaths
  • 15. Family Court of Australia
  • 16. Youth justice and child protection interface
  • 17. Interstate matters
• Appendices
  • Appendix A: Acronyms
  • Appendix B: Glossary
• Practice papers
• Quicklinks
  • Previous versions
  • Printable version
  • Resources
  • Updates

Child Safety Practice Manual

• Introduction
• Practice maps
• General procedures
• Chapters
• Appendices
• Practice papers
• Quicklinks

Child Safety Practice Manual

The Child Safety Practice Manual provides a comprehensive set of procedures that guide and inform the delivery of child protection services by the Department of Child Safety.

The Child Safety Practice Manual is structured into four sections:

• Introduction
• General procedures (that span the child protection continuum)
• Chapters 1-17
• Appendices

The procedures are grouped into chapters that are aligned with the relevant child protection phase, or that relate to a specific area of departmental responsibility. Each procedure contains the following:

• the legislative authority for departmental action
• departmental policies relevant to the procedure
• information about the roles and responsibilities of the child safety officer (CSO), other child safety service centre (CSSC) staff and where relevant, zonal and central office staff
• practice guidance and information
• instructions for the completion of structured decision-making tools
• relevant timelines
• procedural steps for undertaking and recording actions
• links to other procedures, forms, templates, letters brochures and relevant websites.

The procedures establish accountability for the quality and consistency of departmental child protection practice in Queensland.

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© The State of Queensland (Department of Child Safety) 2004-07.

Queensland Government