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• Introduction
  • Acknowledgments
  • The Department of Child Safety
  • Relevant legislation
  • Other key departmental documents
  • Accountability for children in Queensland
  • Framework for the participation of children and young people in decision-making
  • Respecting diversity
  • Recognised Aboriginal and Torres Strait Islander entities
  • Delegations
  • Child safety service centres: Staff roles and responsibilities
  • How to use the Child Safety Practice Manual
  • Practice maps
• Chapters
  • 1. Intake
  • 2. Investigation and assessment
  • 3. Use of powers
  • 4. Ongoing intervention
  • 5. Intervention with parental consent
  • 6. Intervention with a child protection order
  • 7. Children in out-of-home care
  • 8. Regulation of care
  • 9. Matters of concern
  • 10. Unborn children
  • 11. Transfers
  • 12. Professional supervision
  • 13. Critical incident reporting
  • 14. Child deaths
  • 15. Family Court of Australia
  • 16. Youth justice and child protection interface
  • 17. Interstate matters
  • General procedures
• Practice papers
• Resources
• Quicklinks
  • Acronyms
  • Glossary of terms
  • Previous versions
  • Printable version
  • Updates

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• Introduction
  • Acknowledgments
  • The Department of Child Safety
  • Relevant legislation
  • Other key departmental documents
  • Accountability for children in Queensland
  • Framework for the participation of children and young people in decision-making
  • Respecting diversity
  • Recognised Aboriginal and Torres Strait Islander entities
  • Delegations
  • Child safety service centres: Staff roles and responsibilities
  • How to use the Child Safety Practice Manual
  • Practice maps
    • Child Safety framework map
    • Intake map
    • Investigation and assessment map
    • Ongoing intervention map
    • Matters of concern map
• Chapters
  • 1. Intake
    • Intake key steps
    • 1. Gather information about the child and family
    • 2. Assess the information and decide the response
    • 3. Record the response
    • 4. Provide information to another CSSC or other agencies
    • What ifs - responding to specific areas of intake
    • Intake resources
  • 2. Investigation and assessment
    • 2.1 Investigation and assessment: An overview
    • 2.2 Planning the investigation and assessment
    • 2.3 Joint investigations with the Queensland Police Service
    • 2.4 Commencing the investigation and assessment
    • 2.5 Telling parents about the allegation of harm and the outcome of the investigation and assessment
    • 2.6 Recording additional concerns during investigation and assessment
    • 2.7 The role of a support person
    • 2.8 Interviewing and sighting children
    • 2.9 Interviewing parents and other adults
    • 2.10 Completing the safety assessment tool
    • 2.11 Arranging a medical examination
    • 2.12 Completing the family risk evaluation tool
    • 2.13 When parents refuse to allow departmental contact with a child
    • 2.14 When a child and family cannot be located
    • 2.15 Investigation and assessment outcomes
    • 2.16 Recording an investigation and assessment
    • 2.17 The SCAN System
  • 3. Use of powers
    • 3.1 Having contact with a child at immediate risk of harm - section 16
    • 3.2 Having contact with a child in school, child care centre or family day care - section 17
    • 3.3 Taking a child at immediate risk into custody - section 18
    • 3.4 Temporary assessment order
    • 3.5 Court assessment order
  • 4. Ongoing intervention
    • 4.1 Ongoing intervention and case planning: an overview
    • 4.2 Undertaking the assessment stage
    • 4.3 Completing the child strengths and needs assessment tool
    • 4.4 Completing the parental strengths and needs assessment tool
    • 4.5 Case planning and family group meetings
    • 4.6 Preparing for a family group meeting
    • 4.7 Convening the family group meeting
    • 4.8 Developing key items in the case plan
    • 4.9 Endorsing and distributing the plan
    • 4.10 Implementing the case plan
    • 4.11 Engaging a service provider
    • 4.12 Minimum departmental contact requirements between the CSO and the family
    • 4.13 Visiting a child, parent or carer
    • 4.14 Substance testing of parents
    • 4.15 Completing a case plan review
    • 4.16 Completing the family risk re-evaluation tool
    • 4.17 Completing the family reunification assessment tool
    • 4.18 Assessing the progress of the case plan
    • 4.19 Preparing a review report and a revised case plan
    • 4.20 Case closure
  • 5. Intervention with parental consent
    • 5.1 Support service cases
    • 5.2 Intervention with parental agreement
    • 5.3 Care agreements
  • 6. Intervention with a child protection order
    • 6.1 Intervention with a child protection order
    • 6.2 Applying for a directive order
    • 6.3 Applying for a supervision order
    • 6.4 Applying for a short-term custody order
    • 6.5 Applying for a short-term guardianship order
    • 6.6 Applying for a long-term guardianship order
    • 6.7 Long-term guardianship to a suitable person
  • 7. Children in out-of-home care
    • 7.1 Providing out-of-home care as part of an integrated child protection response
    • 7.2 Pre-placement matching
    • 7.3 Placement of a child under section 82(1)(f)
    • 7.4 Placement agreements
    • 7.5 Medicare cards
    • 7.6 Commencement of an out-of-home care placement
    • 7.7 Assessing the provision of placement information to parents
    • 7.8 Providing placement information to parents
    • 7.9 Conclusion of an out-of-home care placement
    • 7.10 Family contact for children in out-of-home care
    • 7.11 Family contact arrangements involving correctional facilities
    • 7.12 Deciding custody and guardianship matters for children in out-of-home care
    • 7.13 Participation of children in high risk and very high risk activities
    • 7.14 Decision-making about end of life medical treatment of a child in out-of-home care
    • 7.15 Obligations, actions and responsibilities upon the death of a child in out-of-home care
    • 7.16 Child health passports
    • 7.17 Education support plans
    • 7.18 Opening and managing bank accounts for children in out-of-home care
    • 7.19 Children with sexual abuse histories
    • 7.20 Transition from care - planning and support
    • 7.21 The use of respite for children in out-of-home care
  • 8. Regulation of care
    • Regulation of care key steps
    • 1. Pre-application
    • 2. Assessment
    • 3. Approval
    • 4. Monitor and support
    • 5. Renewal
    • What ifs - responding to specific areas of regulation of care
    • Regulation of care resources
  • 9. Matters of concern
    • 9.1 Assessing and responding to matters of concern
    • 9.2 Assessing a child placement concern report
    • 9.3 Responding to a matter of concern for a child placed under section 82(1)(a-e) - child placement concern report
    • 9.4 Responding to a matter of concern for a child placed under section 82(1)(f) - child placement concern report
    • 9.5 Responding to a matter of concern for a child placed under section 82(1)(a-e) - notification
    • 9.6 Responding to a matter of concern for a child placed under section 82 (1)(f) - notification
    • 9.7 Accountability mechanisms for matters of concern
  • 10. Unborn children
    • 10.1 Unborn children - responding to concerns prior to a child's birth
  • 11. Transfers
    • 11.1 Transferring investigation and assessment cases
    • 11.2 Transferring ongoing intervention cases
  • 12. Professional supervision
    • 12.1 Professional supervision
  • 13. Critical incident reporting
    • 13.1 Critical incident reporting
  • 14. Child deaths
    • 14.1 Child death case reviews
    • 14.2 Child death case review process
    • 14.3 Recording information following the death of a child
  • 15. Family Court of Australia
    • 15.1 Working with the Family Court of Australia
    • 15.2 Responding to allegations of harm to a child by a parent with a Family Court of Australia parenting order
    • 15.3 Departmental intervention when a child requires protection from a parent with a Family Court of Australia parenting order
    • 15.4 Responding to allegations of harm to a child when there are current proceedings in the Family Court of Australia
    • 15.5 Responding to Hague Convention (child abduction) matters
  • 16. Youth justice and child protection interface
    • 16.1 Youth justice interface: an overview
    • 16.2 The reporting of harm or risk of harm to a child, and incident reporting by Communities
    • 16.3 Youth justice clients subject to investigation and assessment
    • 16.4 Youth justice clients subject to a support service case, intervention with parental agreement or a non-custodial child protection order
    • 16.5 Youth justice clients subject to a child protection order granting custody or guardianship
  • 17. Interstate matters
    • 17.1 Interstate matters
    • 17.2 Requests from Queensland to another jurisdiction - alerts, notifications and open investigation and assessment
    • 17.3 Carer assessment requests to another jurisdiction
    • 17.4 Transfer of casework tasks to another jurisdiction
    • 17.5 Transferring child protection orders and child protection proceedings from Queensland to another jurisdiction
    • 17.6 Locating a non-relative placement in another jurisdiction
    • 17.7 Enacting a Queensland warrant in another state or territory
    • 17.8 Interstate and New Zealand travel for children on a child protection order
    • 17.9 Requests to Queensland to another jurisdiction - alerts, notifications and open investigation and assessments
    • 17.10 Carer assessment requests from another jurisdiction
    • 17.11 Transfer of casework tasks from another jurisdiction
    • 17.12 Transferring child protection orders and child protection proceedings from another jurisdiction to Queensland
    • 17.13 Requests from another jurisdiction to locate a non-relative placement in Queensland
    • 17.14 Enacting a warrant from another state or territory in Queensland
  • General procedures
    • i. Decision-making about Aboriginal and Torres Strait Islander children
    • ii. Staff safety and well-being
    • iii. Structured Decision Making
    • iv. Statutory obligation to notify the Queensland Police Service of possible criminal offences
    • v. Case management
    • vi. Information sharing
    • vii. Making a referral to Evolve
    • viii. Referral for active intervention services
    • ix. The role of the Child Safety After Hours Service Centre
    • x. Writing affidavits
    • xi. Responding to client complaints
    • xii. Recording alerts for a child and family
• Resources
• Practice papers
• Quicklinks
  • Acronyms
  • Glossary of terms
  • Previous versions
  • Printable version
  • Updates
    • September 2008
    • Stage 9 updates
    • Stage 8 updates
    • Stage 7 updates
    • Stage 6 updates
    • Stage 5 updates
    • Stage 4 updates
    • Stage 3 updates
    • Stage 2 updates
    • Stage 1 updates

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© The State of Queensland (Department of Child Safety) 2008.

Queensland Government