7. Support service cases
Purpose
The purpose of a support service case is to reduce the likelihood of future harm to a child, or an unborn child after birth, or to provide ongoing support and assistance to a young person who has transitioned from care, following their eighteenth birthday.
The provision of a support service case includes the development and regular review of a support plan and the use of other government agencies and funded services, to provide support to the family, pregnant woman or young person.
Key steps
- Provide intervention through a support service case
- Review a support service case
- Close a support service case
What ifs - responding to specific support service case matters
Standards
- The parents, pregnant woman or young person consent to the support service case.
- All relevant participants are involved in the development of the support plan.
- A support plan is reviewed at least every six months.
- Intervention that exceeds 12 months is approved by the CSSC manager.
Practice skills (key areas for reflection)
- Have I engaged in a collaborative way with the child, parents, pregnant woman or young person?
- Have I engaged appropriate services to assist the family to achieve the goal and outcomes of the support plan?
- Have I considered extended family members who may be available to support a pregnant woman after the birth of her child?
- Have I assisted the young person to establish formal and informal support networks and enduring relationships?
Authority
- Child Protection Act 1999, section 5, 6, 7, 14, 21A, 22 and 159(O)
- Policy No. 597-1: Child Related Costs - Carer Support
- Policy No. 598-2: Child Related Costs - Client Support and Family Contact
- Policy No. 599-1: Child Related Costs - Education Support
- Policy No. 596-1: Child Related Costs - Medical
- Policy No. 600-1: Child Related Costs - Outfitting
- Policy No. 595-1: Child Related Costs - Travel
- Policy No. 349-3: Transition from Care
- Last updated
- 21 September 2009
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